Frequently Asked Questions

Table of Contents
1. FAQ'S for Applicants
2. FAQ'S for Human Resources


FAQ's for Applicants

  1. Is the information that I input for my REAP application secure?
    • We have spent considerable amount of time and money
      to protect the privacy of the information you provide to us in your
      application.
    • As you navigate the REAP system you will encounter "Security information" boxes. The boxes are indicators of how information is being handled. Please respond to the security information boxes by clicking "Continue' or 'OK'. This allows you to send information to us in a secure form.
    • Another important thing to do is always use the SIGN-OUT or FINAL SUBMISSION when you leave your application. Do not just close you web-browser or leave your application unattended.
  2. How do I get started with my application?
    • Go to the Main menu and choose Start a new Application, read the terms and then click I agree, then select the type of application you are interested in: Teachers and Instructional support, Administrator or Support Services.
  3. I forgot my username and/or password. What can I do?
    • Go to Main Menu click on Update my Application, click on Forgot your password. Then enter your email address. Click on get password. You should receive an email with the information on it. If not then do the next step.
    • E-mail admin@reapmail.net or call 314-692-1205, 800-288-8115 with the following information: Reap State, First  and Last name and  your street address.
    • Please remember that our system is case sensitive, so that means that you have to type in your username and password exactly as you entered it when signing up with REAP.  (CAPS etc.)
  4. How long do I have to finish by application?
    • You have 90 days to complete your application or the information will be deleted.
  5. If I want to give additional information about myself to prospective employers that the REAP application doesn't cover what can I do?
    • You can enter this type of data in Section 8, Question 8
  6. If I would like to bring attention to my reap application how can I do this?
    • Check job postings of the school districts you are interested in.
    • Indicate your interest by responding to the job using the method chosen by the district. Contact Email or Notify School.
  7. My application is finished.  What do I do now?
    • Be sure to click 'Final Submission' to become active.
    • You can send out cover letters to the districts you are interested in. Letting them know your application is on the REAP system.
    • Search the job postings and email your interest
      directly.
  8. What is 'Final Submission?'
    • When you have entered your information 'Final submission' makes your application available to school districts.
    • In order to do a Final submission; click on 'Final Submission' from the left column  menu bar. Verify your contact information and type in your signature and click 'Submit'.
    • Remember when you go back in to update your application it will not be available until you go through the Final submission again!
  9. How do I get back in to my application to update my information?
    • Click the bookmark you created for the home page or enter location www.??reap.net (??=state abbreviation.)
    • Go to the Main Menu and click on Update my Application, enter your username and password and click  'Next'. 
    • On the screen that comes up click  'Home', then click on Update my application. You can then click on the section you want to update and make the changes you require.
    • When finished click 'Final submission' to become active again.
  10. How can I put my application on Hold?
    • Go to the REAP home page for your state.
    • Go to the Main menu and choose Update my Application, enter your username and password and then click  'Next'.
    • Click on Home. Click on Sign out( located on left column) Then click on  'Hold'.
  11. How can I re-activate my application after I have placed it on Hold?
    • Go to the Main menu and choose Update my Application, enter your username and password and then click  'Next'.
    •  Click on Home. Click on Sign out (located on left column) Then click on "Activate".
  12. How do I delete my application if for any reason I no longer want to be considered for a Teaching position?
    • Go to the REAP home page for your state.
    • Go to the Main menu and choose Update my Application, enter your username and password and then click   'Next'.
    • Click on Home Click on Sign out (located on left column)
    • In the middle of the following screen is a pink area with the following message:
    • Please delete my application.
      I understand that I will have to start over to
      submit an application to the REAP system.
      Delete Application
    • Just click on 'Delete Application', but be sure because there is no turning back.
    • (If you have never successfully gone through the Final Submission process your application will be deleted. Applications, which have been active, must be kept on 'Hold' for up to three years.)
  13. Do I use the Teacher or the Administrator application if I am seeking a position as a Guidance Counselor, School Psychologist, Librarian, etc.?
    • For these positions and others like them use the Teacher Application.
  14. Where can I find Guidance Counselor, School Psychologist etc., when I am choosing a Job Preference?
    • You will find these categories and others like them under Non-Teaching or miscellaneous assignments.
  15. I can't find my teaching certificate in the teaching certificate list. What do I do?
    • Select 'other certificate not on list' and describe it in Section 8 additional qualification and comments.
    • Call the Help Desk and the REAP staff will investigate adding the certificate.
  16. How can I copy my finished REAP Application information in one State to another REAP State or to USREAP?
    • Go to the Main Menu.  Update my Application put in your username and password. Click Next, Click on "Home"
    • Select  State Transfer
    • Click the state you want to transfer, "click submit"
    • On the next screen:  Your transfer is now running. This may take a few minutes. To see if your transfer is complete, click below:

      See if Transfer is Finished
    • Your Transfer has finished successfully. It will give a link to be able to see your application.  Make sure you go through the new state to "Activate" your application.

FAQ's for Human Resources

  1. How can I get information about joining REAP?
    • If it has, contact the REAP Help Desk with contact and mailing information for your district.
  2. How do I get started in the Human Resources section?
    • Click on 'Human Resources' from the Main menu  and then enter your ten-digit school code and your password in the space provided. Then click the 'Submit' button and you're in.
    • This assumes you have already entered www.??reap.net (??=state abbreviation)
  3. What can I do if I have forgotten or lost my school code and/or password?
    • Contact the REAP Help Desk at 314-692-1205 or 800-288-8115.
  4. What can I do if I want to update a job listing but I don't have the Job ID number?
    • First log on to the Human Resource section.
    • Select 'Update a Job' from the top menu bar or from the HR menu.
    • Next use the link 'List all Jobs' under Type of Job. You will get a list of all active job postings. Scroll through to find the particular job you're looking for.
  5. How do I delete a job listing?
    • Log on to the Human Resource section.
    • Select 'Update a Job' from the top menu bar or from the HR menu.
    • If you know the job ID number enter it the box provide and click the update button next to it. This will bring up the job.
    • Verify that it is the correct job and then click on DEACTIVATE Job # ????   It is now gone.
    • If you don't know the ID number select the link 'List all Jobs' under Type of Job. You will get a list of all active job postings. Scroll through to find the particular job you're looking for.
  6. When searching applicants, if I choose one applicant from the result list, then click 'Back' to look at another one, I end up on the Sign-In screen. What gives?
    • This is a matter of increasing the browser memory cache. If you don't know how to do this, we suggest that you ask the Technical Support Division for you district.
  7. When my district hires an applicant from the REAP system is there something I should do?
    • From the Human Resource menu choose"Post hiring of Applicant".
    • On screen provided enter the requested information. This places the applicant's information Hold saving other districts from spending time contacting your new employee.